Privacy Policy.

Jessica Osunde t/a Jess is Fitness (“I”, “me”, or “my”) respects your privacy and is committed to protecting your personal data. This privacy policy explains how I collect, use, and store your information when you visit www.jessisfitness.co.uk, complete a consultation form, or use my coaching services.


I am the data controller for your personal information.

The information I collect.

I collect and process the following types of personal data:

  • Identity and contact details – your name, email address, and phone number.

  • Consultation and coaching information – fitness goals, activity level, and relevant health details you choose to share to help create your personalised plan.

  • Payment details – handled securely through Stripe; I do not store or have access to your full card information.

  • Website usage data – through Squarespace Analytics, which collects information like page views and site traffic to help improve the website experience.

How I use your information.

I use your information to:

  • Provide coaching services and personalised workout plans.

  • Communicate with you about your programme or enquiries.

  • Process payments securely through Stripe.

  • Send follow-up materials such as check-ins, motivational content, or post-programme summaries.

  • Improve my services and website.

I only collect information that is necessary for these purposes and handle it lawfully under UK data protection laws.

Lawful basis for processing.

I process your data on the following bases:

  • Contract – when you purchase a plan or service, I need to process your data to deliver it.

  • Consent – where you voluntarily share health or fitness details.

  • Legitimate interest – for business operations such as communicating with clients or improving services.

How I store your data.

Your data is securely stored using trusted platforms:

  • Google (for forms and documents)

  • WhatsApp, email, and phone (for communication)

  • Squarespace (for website forms and analytics)

  • Stripe (for payments)

I keep your personal data for up to 12 months after your last interaction or as long as required to fulfil the purposes it was collected for. After this period, your data is safely deleted.

Sharing your information.

I do not sell or share your personal data with third parties for marketing. Your information may be shared only with trusted service providers (such as Stripe, Squarespace, or Google) who process data on my behalf in accordance with UK GDPR standards.

Your rights.

Under UK data protection law, you have the right to:

  • Access the personal data I hold about you.

  • Request correction or deletion of your data.

  • Withdraw consent at any time.

  • Object to or restrict processing of your data.

  • Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data has been mishandled.

You can exercise these rights by contacting me.

Cookies and website analytics.

My website is hosted on Squarespace, which uses cookies and analytics tools to understand site usage and improve performance. You can manage or disable cookies in your browser settings.

Updates to this policy.

I may update this policy occasionally to reflect changes in the law or my services. The latest version will always be posted on this page with the updated date.

Contact.

If you have any questions or requests about how your personal data is handled, please contact Jessica Osunde.